Refunds Policy

Thank you for booking your assessment at Future Energy Skills.

If you are not entirely satisfied with your booking, we’re here to help.

Refunds
If you wish to cancel your assessment booking, please contact the LEA Administration on (03) 9654
1299.

At least 1 weeks’ notice
If your cancellation is made at least 1 week prior to your assessment a refund will be provided.
Please note a handling fee of $40 will be deducted from your refund.

Less than 1 weeks’ notice
Should you wish to cancel your assessment with less than 1 weeks’ notice, no refund will apply.
Please note if an approved medical certificate is provided, a refund can be provided less the
handling fee of $40.

Once approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially
posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@futureenergyskills.com.au